Last updated: September 7, 2025
This Privacy Policy explains how Ramatibeb (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, purchase products, or otherwise use our services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
1. Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on our website with the revision date updated.
2. Information We Collect
- a) Information You Provide Directly:
- Contact details: name, email, phone number, and shipping/billing addresses
- Account information: username, password, and security questions
- Order details: products purchased, payment confirmation, and communication with support
- b) Information Collected Automatically:
- Device and browser information, IP address, pages visited, and interactions with our website.
- Cookies, pixels, and similar technologies to enhance your experience, analyze trends, and deliver targeted content
- c) Information from Third Parties:
- Payment processors (e.g., credit/debit card info) to complete orders
- Service providers supporting our website, analytics, and fulfillment
- Advertisers and marketing partners to improve your shopping experience
3. How We Use Your Information
- Order Fulfillment: Process payments, ship products, manage returns and exchanges, and maintain your account
- Customer Support: Respond to inquiries and improve our Services
- Marketing: With your consent, send promotions, offers, and relevant updates
- Security: Detect and prevent fraud or unauthorized activit.
4. Cookies and Tracking Technologies
We use cookies to improve user experience, remember preferences, and run analytics. You can manage cookie settings through your browser, but disabling cookies may affect website functionality. We also honor Global Privacy Control signals for users who wish to opt-out of sharing or targeted advertising.
5. Sharing Your Information
We may share your data:
- With vendors and service providers to fulfill orders and manage accounts
- With business partners for marketing purposes (with consent)
- In connection with legal obligations, mergers, or business transfers
- With affiliates or subsidiaries to operate our business efficiently
We do not sell personal information of minors under 16 years of age.
6. Your Rights
- Depending on your location, you may have rights including:
- Accessing or correcting your personal information
- Deleting your information
- Restricting or opting out of certain processing activities
- Withdrawing consent for data use
- Portability of data to another provider
- Requests can be submitted via the contact information below. We may require verification of identity before fulfilling requests.
7. Security and Retention
We use reasonable measures to protect your personal information but cannot guarantee absolute security. Data is retained as long as necessary for business operations, legal compliance, or dispute resolution.
8. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children. Parents or guardians may request deletion of their child’s data by contacting us.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.
10. International Usershibited Uses
Data may be processed outside your country. Transfers comply with applicable privacy laws, such as the EU Standard Contractual Clauses, where required.
11. Contact Us
- For questions about this Privacy Policy or your data, please contact us at:
Email: ramatibeb@gmail.com - Phone number: +251928771177
- Whatsup: +251928771177
- Telegram:+251928771177 or @rama_tibeb1
- Instagram:rama_tibeb
- Face book: ራማ ጥበብ
- 6killo Miskayehzunan Medhanialem
- info@ramatibeb.com
